Sunday, September 10, 2017

Programming to Tech Support

So it's been awhile now but things have been busy. I knew I needed a real job as I am in a serious relationship and have some different goals in life. Thus I got away from programming because in my area I don't think there are many, if any, opportunities for a programmer or software/web developer. So I needed a new angle.

A buddy of mine works for an IT company and I was talking to him about what I can do. He suggested I get A+ certified for a job in IT. Thus began a new journey. In April I ordered Mike Meyers A+ certification prep book. It is for the 901 and 902 tests to become A+ certified. I read all 1200+ pages and scheduled the 901 exam. In June I passed the 901 test! It felt amazing to accomplish that and know the previous few months of time spent studying did not end in vain.

I began more heavily studying for the 902 exam when my girlfriend's brother got a call from a previous employer. He asked if he knew anyone that might be looking for a job and knew IT related things. He gave him my name Monday and that Thursday I had an interview. The interview went well and by the end of July I started my new job as an IT support specialist.

The first two weeks turned my brain to mush. The programming knowledge over the past 1.5 years did not help as much as I had hoped. I feel that studying for the A+ exam did. Six months ago I would not have known anything about terms such as DHCP, DNS, or Active Directory. I had absolutely no clue how laser printers work or why printers need such specific drivers to function with a computer. Why aren't they just plug and play like a mouse or a USB flash drive?! Well now I know and it makes total sense. Kind of. I don't know why companies can't standardize most print related drivers so they are more easily plug and play. Maybe there's something I'm not getting...

Anyway I suppose this programming blog may take a hiatus. So far I think I like programming better than IT. But like I said, there's not much opportunity for that in my area and I don't plan on moving in the near future. So tech support it is!

I do like my job, I just have to get better at it. I've just replaced my programming podcasts with IT related ones. I'm going to start a new blog based on things I've learned. Maybe I'll start on it next week. I'm going to see what Wix has to offer. So starting next week I will have a new blog focusing on operating systems, computer hardware, printers, networking, and general troubleshooting. Now that I'm actually in the industry it should prove to be a rewarding experience. Maybe next week it will have some real content. Check it out!

https://mimicoctopus5.wixsite.com/mysite

25 words or less: Changing fields. Check out my new site. Hope to have some content by next week!

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